27 Challenges Managers Face

Автор: Bruce Tulgan

Език:

Корици: С твърди корици

Издател: John Wiley & Sons Inc

Наличност: Външен склад в ограничено количество

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This title helps you realize exceptional team performance with better employee conversations. The 27...

Информация за книгата

Автор

Bruce Tulgan

Език

Английски език

Корици

Книга - С твърди корици

Издадена

2014

страници

256

EAN

9781118725597

ISBN

111872559X

Enbook ID

02749109

Издател

John Wiley & Sons Inc

Теглоt

448

Размери

166 x 239 x 24

Пълно описание

This title helps you realize exceptional team performance with better employee conversations. The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems is based on a simple but powerful insight: replacing the "big talking-to" with a steady diet of somewhat mundane conversations leads to better employee performance and overall outcomes. Arguing that communication with employees should be a process rather than an event, the book provides managers with step-by-step guidance on building a culture of structured one-on-one dialogues to provide advice, direction, feedback, troubleshooting, and coaching, with every single employee. Most managers believe that they already communicate with their direct-reports daily, but it's precisely the ad hoc manner in which these conversations take place that create the difficult employee situations that can plague the workplace. The 27 Challenges Managers Face describes a new approach to communication that emphasizes structure and consistency, creating an atmosphere that's supportive without coddling, and empowers employees to higher levels of effectiveness. These techniques allow managers to achieve significant measureable improvements in business outcomes, while improving the quality of the team. Benefits include: improving quality without sacrificing productivity; retaining star employees; boosting communication, attitude, and morale; and fostering organization, punctuality, and good behavior. Managers must drop the complacency and self-deception, and begin to engage in meaningful dialogue with employees if the team is to excel. Mastering difficult relationships is a key leadership skill, and improved all-around communication is frequently the most effective tool. The 27 Challenges Managers Face provides the guidance managers need to engage the team and deliver exceptional results.

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