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Книга Air Rage DAHLBERG

Air Rage

Автор: DAHLBERG
Език: Английски език
Корици: С меки корици
Издател: Taylor & Francis Ltd
Наличност: 50% вероятност
Ще претърсим света
35.84 € 70.09 лв
This book introduces a new Human Factors concept that includes the air passenger as an integral part...

Информация за книгата

Автор
DAHLBERG
Език
Английски език
Корици
Книга - С меки корици
Издадена
2016
страници
328
EAN
9781138256736
ISBN
9781138256736
Enbook ID
15237337
Издател
Taylor & Francis Ltd
Теглоt
610
Размери
156 x 234

Пълно описание

This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.

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