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Книга Anbefalet J Christian Andersen

Anbefalet

Bliv den virksomhed kunderne elsker at anbefale

Автор: J Christian Andersen
Език: Датски език
Корици: С меки корици
Издател: Books on Demand
Наличност: Външен склад
Изпращаме след 8-11 дни
12.31 € 24.08 лв
Tilfredse kunder er godt. Men det er ikke godt nok! At gĺ fra kundetilfredshed til kundeloyalitet...

Информация за книгата

Автор
J Christian Andersen
Език
Датски език
Корици
Книга - С меки корици
Издадена
2015
страници
126
EAN
9788771703764
ISBN
8771703764
Enbook ID
02843387
Издател
Books on Demand
Теглоt
132
Размери
127 x 203 x 9

Пълно описание

Tilfredse kunder er godt. Men det er ikke godt nok! At gĺ fra kundetilfredshed til kundeloyalitet krćver en dyb indsigt i loyalitetens mekanismer og et fornyet syn pĺ kundeservice. Gennem vekselvirkning mellem teoretiske overvejelser og konkrete case stories fĺr du et unikt indblik i det kundesyn, der har bragt verdens fřrende virksomheder til tops. Lćs bogen fřr din konkurrent, og bliv den virksomhed, som kunderne elsker at anbefale.

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