Книга Customer Satisfaction & Service Quality in Libraries Chaminda Jayasundara

Customer Satisfaction & Service Quality in Libraries

Автор: Chaminda Jayasundara
Език: Английски език
Корици: С меки корици
Наличност: Външен склад
Изпращаме след 5-8 дни
50.15 98.09 лв
Customer Satisfaction and Service Quality in Libraries is a text book specially written for students...

Информация за книгата

Език
Английски език
Корици
Книга - С меки корици
Издадена
2013
страници
116
EAN
9783659442766
Enbook ID
02070251
Теглоt
171
Размери
150 x 220 x 6

Пълно описание

Customer Satisfaction and Service Quality in Libraries is a text book specially written for students, teachers and practicing librarians. However, it includes a very comprehensive review of existing research in the field which will be beneficial for researchers in the discipline of Library and Information Sciences. Customer service is increasingly significant in this competitive age and the contents particularly examine customer satisfaction in relation to service quality in libraries.

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