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Developing Performance Measures for Public Health Agencies

Name: Developing Performance Measures for Public Health Agencies
Brand: VDM Verlag Dr. Müller
SKU: 9783639118360
Price: 70.23 EUR
Availability: InStock

Strategic Benefits of Applying the Balanced Scorecard Framework to Local Public Health Agencies

Автор: Cheryll Lesneski

Език:

Корици: С меки корици

Издател: VDM Verlag Dr. Müller

Наличност: Налично при издателя, по поръчка

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70.23 € 137.36 лв

Public health is what we as a society do §collectively to assure the conditions for people to §be he...

Информация за книгата

Автор

Cheryll Lesneski

Език

Английски език

Корици

Книга - С меки корици

Издадена

2009

страници

176

EAN

9783639118360

Enbook ID

06820667

Издател

VDM Verlag Dr. Müller

Размери

150 x 220 x 11

Пълно описание

Public health is what we as a society do §collectively to assure the conditions for people to §be healthy. The local public health agency is the §governmental entity with a leadership role in §adressing complex health issues associated with §promoting the public s health and safety in §communities. This book outlines the process §undertaken by a set of local public health agencies §and central program offices in the Florida §Department of Health to translate the mission of the §public health into measures of performance based on §evidence and expert opinion. The Balanced Scorecard §system developed by Robert Kaplan and David Norton §guided the selection of the performance indicators §in the key system areas of finance, customers, §innovation and learning, and internal processes. §The major contributions of this work were the §hypothesizing of linkages across measures and §perspectives of the system to expected outcomes, the §establishment of a process for building balanced §scorecards for public health, and the identification §of common areas for improvement and core measures of §performance for use across multiple public health §agencies.

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Developing Performance Measures for Public Health Agencies

Strategic Benefits of Applying the Balanced Scorecard Framework to Local Public Health Agencies

Информация за книгата

Пълно описание

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