Emotional Engineering vol. 2

Name: Emotional Engineering vol. 2
Brand: Springer London Ltd
SKU: 9781447149835
Price: 116.76 EUR
Availability: InStock

Автор: Shuichi Fukuda

Език:

Корици: С твърди корици

Издател: Springer London Ltd

Наличност: Налично при издателя, по поръчка

Изпращаме след 17-27 дни

116.76 € 228.36 лв

In an age of increasing complexity, diversification and change, customers expect services that cater...

Информация за книгата

Автор

Shuichi Fukuda

Език

Английски език

Корици

Книга - С твърди корици

Издадена

2013

страници

242

EAN

9781447149835

ISBN

1447149831

Enbook ID

01426182

Издател

Springer London Ltd

Теглоt

506

Размери

155 x 238 x 19

Пълно описание

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering vol 2. describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotional engineering provides the means to integrate products to create a new social framework and develops services beyond product realization to create of value across a full lifetime. §14 chapters cover a wide range of topics that can be applied to product, process and industry development, with special attention paid to the increasing importance of sensing in the age of extensive and frequent changes, including:§Multisensory stimulation and user experience §Physiological measurement §Tactile sensation§Emotional quality management§Mental model§Kansei engineering.§Emotional Engineering vol 2 builds on Dr Fukuda s previous book, Emotional Engineering, and provides readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are making tremendous efforts to work with their customers to create value.§

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Emotional Engineering vol. 2

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Пълно описание

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