From Brows to Trust

Name: From Brows to Trust
Brand: Springer
SKU: 9789048167135
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Evaluating Embodied Conversational Agents

Автор: Catherine Pelachaud, Zsófia Ruttkay

Език:

Корици: С меки корици

Издател: Springer

Наличност: Външен склад в ограничено количество

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116.16 € 227.18 лв

Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance an...

Информация за книгата

Автор

Catherine Pelachaud, Zsófia Ruttkay

Език

Английски език

Корици

Книга - С меки корици

Издадена

2010

страници

352

EAN

9789048167135

ISBN

9048167132

Enbook ID

05322701

Издател

Springer

Теглоt

594

Размери

160 x 240 x 21

Пълно описание

Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.§The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.§This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user's perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.§The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.

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From Brows to Trust

Evaluating Embodied Conversational Agents

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