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Книга Front Desk Management LAURA HART

Front Desk Management

Автор: LAURA HART
Език: Английски език
Корици: С твърди корици
Издател: Larsen and Keller Education
Наличност: Външен склад
Изпращаме след 9-15 дни
98.69 € 193.03 лв
The front desk or reception desk of an organization is the first department that greets the customer...

Информация за книгата

Автор
LAURA HART
Език
Английски език
Корици
Книга - С твърди корици
Издадена
2018
страници
238
EAN
9781635496642
ISBN
9781635496642
Enbook ID
19606678
Издател
Larsen and Keller Education
Теглоt
816
Размери
286 x 214 x 22

Пълно описание

The front desk or reception desk of an organization is the first department that greets the customer. Front desk management involves record-keeping of clientele, intimating customers and business partners about commercial information, answering queries, etc. between clients and the organization, scheduling appointments, etc. Other daily tasks such as housekeeping management, reception of guests, recording couriers, etc. are also a part of managing the front desk. This book is a complete source of knowledge on the present status of this important field. Students interested in front desk management will benefit from this book.

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