Interview Techniques for UX Practitioners

Name: Interview Techniques for UX Practitioners
Brand: Elsevier Science & Technology
SKU: 9780124103931
Price: 17.07 EUR
Availability: InStock

Автор: Chauncey Wilson

Език:

Корици: С меки корици

Издател: Elsevier Science & Technology

Наличност: На склад в ограничено количество

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Much of the work of user-centered design practitioners involves some type of interviewing. While int...

Информация за книгата

Автор

Chauncey Wilson

Език

Английски език

Корици

Книга - С меки корици

Издадена

2013

страници

100

EAN

9780124103931

ISBN

0124103936

Enbook ID

01322043

Издател

Elsevier Science & Technology

Теглоt

212

Размери

229 x 153 x 8

Пълно описание

Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven't been discussed before - readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.

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