Lean Six Sigma Service Excellence

Name: Lean Six Sigma Service Excellence
Brand: J Ross Publishing
SKU: 9781604270068
Price: 64.36 EUR
Availability: InStock

A Guide to Green Belt Certification and Bottom Line Improvement

Автор: Gerald Taylor

Език:

Корици: С твърди корици

Издател: J Ross Publishing

Наличност: Външен склад в ограничено количество

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64.36 € 125.88 лв

A practical, user-friendly guide to the principles of Lean Six Sigma in the service delivery industr...

Информация за книгата

Автор

Gerald Taylor

Език

Английски език

Корици

Книга - С твърди корици

Издадена

2008

страници

312

EAN

9781604270068

ISBN

1604270063

Enbook ID

04835346

Издател

J Ross Publishing

Теглоt

542

Размери

160 x 237 x 22

Пълно описание

A practical, user-friendly guide to the principles of Lean Six Sigma in the service delivery industry. Over the past two decades, growth in the number of new service and non-profit organizations has dramatically out-paced manufacturing in the global economy. Although rooted in the improvement of quality and productivity in the manufacturing sector, the proven principles of Six Sigma and Lean can now be applied across the board to non-manufacturing related businesses. "Lean Six Sigma Service Excellence" provides an effective translation of the concepts of Lean Six Sigma from a manufacturing to a service delivery environment, as well as providing user-friendly techniques for implementing these practices, and for using them to achieve and maintain a competitive advantage.

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Lean Six Sigma Service Excellence

A Guide to Green Belt Certification and Bottom Line Improvement

Информация за книгата

Пълно описание

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Клиенти, които купиха тази книга, купиха също