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Let's Talk

Name: Let's Talk
Brand: Cornerstone
SKU: 9781847943507
Price: 11.19 EUR
Availability: InStock

Make Effective Feedback Your Superpower

Автор: Dr Therese Huston

Език:

Корици: С меки корици

Издател: Cornerstone

Наличност: Външен склад

Изпращаме след 3-5 дни

11.19 € 21.88 лв

'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestse...

Информация за книгата

Автор

Dr Therese Huston

Език

Английски език

Корици

Книга - С меки корици

Издадена

2022

страници

304

EAN

9781847943507

ISBN

1847943500

Enbook ID

37278066

Издател

Cornerstone

Теглоt

244

Размери

131 x 197 x 24

Пълно описание

'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of Hooked_____________________________________________________________We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal.The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural._________________________________________________________'Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.' - Julie Zhuo, bestselling author of The Making of a Manager