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Книга Making the Customer Experience Magical Now! John Formica

Making the Customer Experience Magical Now!

Автор: John Formica
Език: Английски език
Корици: С меки корици
Издател: Desktop Wings, Inc.
Наличност: Външен склад
Изпращаме след 14-21 дни
15.06 € 29.46 лв
Today, customers want more than just to be served. They desire a memorable experience that is unique...

Информация за книгата

Автор
John Formica
Език
Английски език
Корици
Книга - С меки корици
Издадена
2010
страници
114
EAN
9780982652664
ISBN
0982652666
Enbook ID
11604395
Издател
Desktop Wings, Inc.
Теглоt
156
Размери
140 x 216 x 6

Пълно описание

Today, customers want more than just to be served. They desire a memorable experience that is unique and different. "Making the Customer Experience Magical Now!" is filled with practical, applicable and rewarding action tips that are used by service industry leaders such as Disney, Starbucks, and others to engage the hearts of your people, attract more customers, build customer loyalty and differentiate your organization from your competition. Leaders, teams, businesses, and organizations will be inspired and empowered to achieve extraordinary "Magical" results today! "In the spirit of Wait Disney who said, 'You can teach anyone anything if you entertain them,' John has successfully created the magical lessons while thoroughly entertaining the reader. He adds a personal touch from his real life experiences to help any organization make the customer experience magical." Ed Tubal, CEO, Licensed Franchisee Sonny's Bar B Q Restaurants

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