Measuring ITSM
Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Автор:
Randy A. Steinberg
Наличност:
Външен склад
Изпращаме след 9-15 дни
25.38
€
49.65 лв
How do you measure and report your IT services and processes? Which metrics matter the most to senio...
