Книга Positive Coach Approach Sally

Positive Coach Approach

Автор: Sally, Cordova
Език: Английски език
Корици: С меки корици
Издател: AuthorHouse
Наличност: Външен склад
Изпращаме след 10-18 дни
24.58 48.07 лв
The Positive Coach Approach is truly unique in that it provides a clearly charted course of action....

Информация за книгата

Автор
Език
Английски език
Корици
Книга - С меки корици
Издадена
2007
страници
160
EAN
9781425978389
ISBN
142597838X
Enbook ID
04220729
Издател
Теглоt
248
Размери
154 x 226 x 11

Пълно описание

The Positive Coach Approach is truly unique in that it provides a clearly charted course of action. It's a course for anyone charged with the task of improving call center performance in the form of customer satisfaction, increased sales, shorter call times, and greater employee satisfaction. This book is a teaching guide that will lead you through what to do, why to do it, and how to do it. This method of coaching eliminates: - Stress on coaches and agents - The need for constructive criticism The Positvive Coach Approach is: - A proven way to get more and better results - A kinder approach to performance improvement

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