Positive Coach Approach

Name: Positive Coach Approach
Brand: AuthorHouse
SKU: 9781425978389
Price: 24.58 EUR
Availability: InStock

Автор: Sally, Cordova

Език:

Корици: С меки корици

Издател: AuthorHouse

Наличност: Външен склад

Изпращаме след 10-18 дни

24.58 € 48.07 лв

The Positive Coach Approach is truly unique in that it provides a clearly charted course of action....

Информация за книгата

Автор

Sally, Cordova

Език

Английски език

Корици

Книга - С меки корици

Издадена

2007

страници

160

EAN

9781425978389

ISBN

142597838X

Enbook ID

04220729

Издател

AuthorHouse

Теглоt

248

Размери

154 x 226 x 11

Пълно описание

The Positive Coach Approach is truly unique in that it provides a clearly charted course of action. It's a course for anyone charged with the task of improving call center performance in the form of customer satisfaction, increased sales, shorter call times, and greater employee satisfaction. This book is a teaching guide that will lead you through what to do, why to do it, and how to do it. This method of coaching eliminates: - Stress on coaches and agents - The need for constructive criticism The Positvive Coach Approach is: - A proven way to get more and better results - A kinder approach to performance improvement

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