Process-Oriented Dynamic Capabilities

Name: Process-Oriented Dynamic Capabilities
Brand: Springer International Publishing AG
SKU: 9783319032504
Price: 52.72 EUR
Availability: InStock

Framework Development, Empirical Applications and Methodological Support

Автор: Ralf Plattfaut

Език:

Корици: С меки корици

Издател: Springer International Publishing AG

Наличност: Външен склад

Изпращаме след 5-8 дни

52.72 € 103.11 лв

This book introduces a process-oriented dynamic capability framework to study both, service innovati...

Информация за книгата

Автор

Ralf Plattfaut

Език

Английски език

Корици

Книга - С меки корици

Издадена

2013

страници

EAN

9783319032504

ISBN

331903250X

Enbook ID

05266884

Издател

Springer International Publishing AG

Теглоt

1241

Размери

155 x 235 x 5

Пълно описание

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

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Process-Oriented Dynamic Capabilities

Framework Development, Empirical Applications and Methodological Support

Информация за книгата

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