Quick Guide to Customer Service

Name: Quick Guide to Customer Service
Brand: Giancarlo Hernandez Vela
SKU: 9798215170205
Price: 12.41 EUR
Availability: InStock

Автор: Giancarlo Hernandez Vela

Език:

Корици: С меки корици

Издател: Giancarlo Hernandez Vela

Наличност: Външен склад

Изпращаме след 9-15 дни

12.41 € 24.27 лв

The work in question explores in detail the importance of customer service in any business, especial...

Информация за книгата

Автор

Giancarlo Hernandez Vela

Език

Английски език

Корици

Книга - С меки корици

Издадена

2023

страници

EAN

9798215170205

Enbook ID

43116084

Издател

Giancarlo Hernandez Vela

Теглоt

128

Размери

140 x 216 x 5

Пълно описание

The work in question explores in detail the importance of customer service in any business, especially in the current context where customers have access to more information and options than ever before.

The author highlights the need for personalized attention and the use of technology to improve the efficiency of customer service, but also warns of the dangers of poorly implemented automation that can result in an impersonal and frustrating experience for customers.

Additionally, the author emphasizes the importance of empathy, transparency, and speed in customer service, especially in times of crisis. In summary, this work is a profound and detailed reflection on the importance of customer service for the success and survival of any company in the digital era.

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Quick Guide to Customer Service

Информация за книгата

Пълно описание

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