Книга Good Services Lou Downe

Good Services

Автор: Lou Downe
Език: Английски език
Корици: С меки корици
Издател: BIS Publishers B.V.
Наличност: Външен склад
Изпращаме след 9-15 дни
17.48 34.18 лв
Service design is a rapidly growing area of interest in design and business management. There are a...

Информация за книгата

Автор
Език
Английски език
Корици
Книга - С меки корици
Издадена
2020
страници
224
EAN
9789063695439
ISBN
9063695438
Enbook ID
22416812
Издател
Теглоt
334
Размери
116 x 180 x 17

Пълно описание

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is, what makes a good service and why.This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean that it either works for users or doesn't.A practical book for non-practitioners interested in better service delivery, a book to guide their decision making without the need to first learn how to design a service themselves.

Може също да ви хареса

Good Services

Lou Downe
16.87 33.00 лв

Principles

Ray Dalio
26.67 52.16 лв

Hit Refresh

Satya Nadella
11.30 22.10 лв
45.71 89.39 лв

Big Data Demystified

STEPHENSON DAVID
20.34 39.78 лв

Strategic Writing for UX

Torrey Podmajersky
42.64 83.40 лв

Typography

Emil Ruder
54.35 106.29 лв
24.16 47.25 лв

Four

Scott Galloway
7.48 14.63 лв
15.47 30.25 лв

Atomic Habits

James Clear
15.82 30.94 лв
33.25 65.03 лв
52.84 103.34 лв
15.32 29.95 лв

What If?

Randall Munroe
11.10 21.70 лв
23.86 46.66 лв

Upcycle

William McDonough
22.25 43.51 лв

Mapping Experiences

James Kalbach
41.03 80.26 лв
14.66 28.68 лв
16.57 32.41 лв

Клиенти, които купиха тази книга, купиха също

44.85 87.72 лв

The Design of Everyday Things

Donald Arthur Norman
8.69 16.99 лв

User Friendly

Cliff Kuang
16.62 32.51 лв

Service Design

Lavrans Lovlie
51.88 101.48 лв
43.60 85.27 лв
21.49 42.04 лв
17.88 34.97 лв
17.48 34.18 лв

Nudge

Richard H. Thaler
14.66 28.68 лв

Why the Germans Do it Better

John (Editor) Kampfner
14.86 29.07 лв
30.23 59.13 лв

Creative Confidence

DAVID KELLEY AND TOM
11.15 21.80 лв
33.15 64.83 лв
26.07 50.98 лв

Make Time

Jake Knapp
18.48 36.14 лв
71.02 138.91 лв

Never Let Me Go

Kazuo Ishiguro
8.99 17.58 лв

Good To Great

Jim Collins
24.16 47.25 лв
7.08 13.84 лв